CUSTOM ORDERS
Haven't found what you're looking for? Want to create a different style? Want to add products to your personalised boxes?
Get in touch!
For any custom orders please reach out via email at sales@littleglowco.com.au or call/text 0433 132 949.
We will do our best to cater to all requests.
CUSTOMER CARE
At Little Glow Co, we are committed to providing a positive and thoughtful experience from order to delivery. Each item is handmade and personalised with care, and your satisfaction is very important to us.
If you have any questions before placing an order, need assistance with personalisation details, or have concerns about an existing order, please don’t hesitate to get in touch. We aim to respond to all enquiries within 2 business days.
Before production begins, a proof will be sent for approval to ensure all personalisation details are correct. We kindly ask that you review your proof carefully, as changes are not possible once production has started.
Thank you for choosing Little Glow Co and for supporting a small business. We truly appreciate being part of your special moments.
PRIVACY & SAFETY
Little Glow Co respects your privacy and is committed to protecting your personal information. Any details provided when placing an order, including names, addresses, and personalisation information, are used solely for the purpose of processing and fulfilling your order and providing customer support.
We may also collect personal information when you contact us through our website or email for customer service enquiries.
Your personal information is never shared, sold, or disclosed to third parties, except where required to process payments, arrange delivery, or comply with legal obligations.
All payments are handled securely. Little Glow Co does not store or have access to customers’ banking or payment details.
Our candles are intended for decorative and keepsake purposes. Please always follow candle safety guidelines when burning and keep away from children, pets, and flammable materials.
If you have any questions regarding your privacy or the safe use of our products, please feel free to contact us.
PAYMENT METHODS
- Bank Transfer
- PAYPAL (on request)
- Offline Payments